Frequently Asked Questions

Everything you need to know about your One Fast Cat experience.

What is the standard shipping time for my order?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international deliveries can take between 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return policy on all unworn items in their original packaging. If you need a different size or color, simply initiate an exchange through our online portal for a prepaid shipping label.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the most accurate fit.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from recycled or organic materials, and we work exclusively with Fair Trade certified factories.

Can I track my package once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor its progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.